Commonly Asked Questions
A crypto hardware wallet is a physical device utilized to safely store your crypto assets offline, safeguarding them from potential hacks and online risks. It offers an additional layer of safety in comparison with software wallets.
Nowadays, crypto hardware wallets have become extremely popular. Utilizing a hardware wallet guarantees that your digital assets are stored safely offline, minimizing the risk of fraud, theft, or cyber-attacks. It ensures peace of mind knowing your assets are safe.
Setting up an Excogina hardware wallet is extremely easy. Just follow the instructions included with the product to begin initializing your device, create a safe PIN, and back up your recovery phrase. In-depth guidance is also available in our support section, or you can also set up your wallet by contacting our support team.
No, unfortunately, we are presently shipping our products to various locations across Hong Kong. Go through the shipping information for more details on specific delivery times and shipping expenses.
If you have any other queries, please contact our support team immediately.
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